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Major telecommunication providers have announced their plans to close the 3G mobile network in the coming years, with the exact dates yet to be confirmed by most providers. However, Telstra has given a closure date of June 2024 and has already started the process by switching off the 3G connectivity on its 2100MHZ spectrum in early 2019. Since Telstra is the most common sim card/data provider used by our Bureaus, we must work towards upgrading this technology.

Many bureaus have customers using the 3G network for their back to base monitoring needs. This doesn’t just include standard residential and commercial monitoring, lone-worker, and other mobile solutions, which are feeding data packets back into SMC’s two A1 R1A graded rooms. Current popular 3G mobile solutions our bureaus use include the 3G Neveralone Device from MCM Electronics and the Traksafe MINI from Smartrak. Many suppliers offer great deals to upgrade their equipment to a 4G solution, so please get in touch with your preferred equipment provider.

SMC’s Data Entry team is also ready and prepared to help our bureaus upgrade any monitored customers utilizing these networks. We encourage everyone to complete this process sooner rather than later, as we all must act quickly to enable a smooth transition before the shutdown occurs. Our Data Entry teams hours are 0700-1800 M-F and 0800-1500 on Saturday, and we can be reached at 1300-132-390. Please get in touch with your relevant Sales Executive if any of our bureaus require pricing on our current wireless 4G plans. More details about the range of 4G solutions SMC can monitor can be found on our website.