RELIABILITY YOU CAN TRUST
Established in 1993, Security Monitoring Centres Australia (SMC) is Australia’s leading alarm monitoring solutions provider. Operating 24 hours a day, seven days a week from our two fully functional ASIAL-certified Grade A1-R1A Monitoring Centres, SMC monitors all facets of alarms, including burglary, fire, duress and assets in residential and commercial markets.
At the forefront of our industry, our leadership is founded on our commitment to customising our service to the individual needs of our clients. We foster long term partnerships with our customers through our expertise and leadership in the security industry and a thorough understanding of your business.
With a strong customer service charter, we partner with our customers to provide superior value and achieve better outcomes. With the capability to deliver the best business practice service as our expertise and leadership in the security industry are founded on our stringent quality control procedures. With over 100 full-time monitoring staff nationally on the roster, including 16 Supervisory staff and 2 Training and Development Officers, SMC can provide a standardised response to your monitoring requirements.
At SMC, we take advances in technology seriously. Not enhancing our services with the latest alarm monitoring and receiver technology means we get left behind. With our strong technical team, we strive to be the leaders in alarm monitoring. Current advances in wireless communications and IP monitoring platforms enable SMC to offer a cost effective solution to your customers who may be spending large amounts on phone calls.
SMC provides services to a broad cross section of the community through its two fully functioning monitoring centres accredited to Australian Standard 2201 and complies with Grade A1-R1A standards set down by ASIAL. SMC can deliver tailored services through its VIP Monitoring Platform, focusing primarily on custom designed responses and services outside normal structures.
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We are a market-leading security monitoring provider offering a wide range of services to meet the needs of our customers. We pride ourselves on our ability to push boundaries, set high standards and deliver on our promise to our customers that we will keep their people and property safe 24/7, 365 days a year.
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