SMC provides fire and security installers across the UK and Ireland with cutting-edge alarm monitoring services and technologies. By partnering with SMC, installers can improve the offer to their end user and deliver stronger protection, enhanced system functionality, and increased peace of mind.
Our services include:
From our cutting-edge, NSI Gold-approved alarm receiving centre (ARC) in Nottingham, our agents protect nearly 200,000 sites across the UK and Ireland. We enhance the service portfolio of over 1,000 fire and security installers, creating lucrative marketing opportunities for ambitious, growing businesses.
To join them, book a call with our team on 0844 879 1702 or learn more about our catalogue of services below.
Our alarm receiving centre connects to over 70,000 fire alarm systems, and our 24/7 rotating agents are trained to respond immediately to an activated alarm. We review the activation information, determine the possible cause using CCTV verification, and rapidly execute the customer’s defined escalation plan.
We offer remote VRT testing via dedicated phone number or online portal, ensuring ease of use for end users. Our intuitive TOUCH portal includes a robust scheduling tool that allows consistent daily and weekly testing, making it easy for businesses to meet their fire safety regulations.
Our alarm receiving centre receives activations of burglar alarms and intruder security systems within seconds. Once received, our agents execute the defined escalation plan. Depending on your chosen options, we can notify the property owner, inform the emergency services or route to a Keyholder or Rapid responder.
Our intelligent CCTV solutions combine high-definition cameras with real-time video monitoring with rapid verification and AI-assisted analysis, ensuring fast, accurate incident response for proactive security management . Instant video verification and intelligent analysis to reduce false alarms and accelerate response times.
Secure and manage access to your buildings with intelligent access control solutions.
Control who can enter your site, when, and where—with full visibility and audit trails with our Access Control solutions.
We offer enhanced CCTV services including Video Escort, which allows our trained agents to observe sites and ensure safe entry to secure sites for employees, guarding against tailgating or criminal coercion. SafeZone is a powerful mobile application that can connect remote workers to a central control centre and send alerts in case of injury or emergency.
Our Virtual Guard Patrols service protects businesses over extended periods of closure without requiring visits to site or additional resource costs. We patch into the CCTV feed at regular intervals, Intruder Verification confirms the cause of alarm activations, reducing any disruption caused by a false alarm. our business efficiency solutions can deliver significant time and cost savings.
Our Alarm Receiving Centre is NSI Gold-approved and connected to the ECHO network, so unlike many monitoring services, we can directly contact the emergency services when the conditions are met to do so. Our capabilities provide the highest level of protection and peace of mind for end users.
TOUCH is our intuitive estate management portal that brings enhanced business efficiency and advanced functionality to fire and security installers. It enables rapid site commissioning, system testing, keyholder assignment, and user management, among many other time-saving functions.
Privacy Policy and Terms of Service apply.
SMC is one of the UK and Ireland’s
leading security monitoring provider.
Know more from our experts today.
Follow us
Oops! We could not locate your form.
Oops! We could not locate your form.
Privacy Policy and Terms of Service apply.
Global network
