INTELLIGENT VIDEO MONITORING WITH REAL-TIME RESPONSE
Intelligent video monitoring with real-time response
SMC’s CCTV monitoring service helps installers offer advanced visual protection for their customers. Any system using an IMMIX compatible DVR or NVR can be connected to our NSI Gold-approved Alarm Receiving Centre, where certified agents monitor activations around the clock.
When an activation occurs, our SIA and ACS certified operators review high-definition video in real time. We can switch between live and recorded footage, cycle through connected cameras, and use AI-powered tools to confirm the cause. Every alert is handled according to a pre-defined escalation plan, which may include contacting a keyholder, notifying the emergency services, or dispatching a rapid responder.
This is more than video capture. It is expert, responsive monitoring that turns CCTV into a true security solution.
What CCTV monitoring offers your customers
CCTV systems are a powerful tool for protecting property, people, and operations. When professionally monitored, they become even more effective.
With SMC’s monitoring service, your customers can:
Our service enhances the security systems you install and provides your customers with visible value from day one.
A CCTV system that records footage but is not monitored can only offer retrospective evidence. It does not prevent incidents or ensure a timely response.
Unmonitored systems expose customers to a range of risks:
Professional monitoring gives the system its purpose. It ensures someone is always watching, ready to respond.
By partnering with SMC, CCTV installers can offer a complete, always-on solution that drives new business and builds trust with end users.
By partnering with SMC, CCTV installers can offer a complete, always-on solution that drives new business and builds trust with end users.
Benefits for your business include:
We provide the expertise and technology. You deliver a smarter, more capable CCTV solution to your customers.
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SMC is one of the UK and Ireland’s
leading security monitoring provider.
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