Video Escort

Supporting employee safety at vulnerable times

Arriving at or leaving a site alone can expose employees to unnecessary risk. Whether carrying valuables, unlocking access to secure areas, or simply walking through a poorly lit perimeter, staff may face the threat of physical attack, intimidation, or tailgating by unauthorised individuals.

SMC’s Video Escort service helps to protect lone workers during these critical moments. By combining live CCTV monitoring with direct audio communication, we provide reassurance and active oversight as staff enter or exit the site.

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Partner with SMC for CCTV Monitoring

How Video Escort works

The service is simple, fast, and designed to offer peace of mind when it matters most.

When a designated staff member is within five minutes of the site, they call SMC using a secure, direct line

Our agent verifies their identity and opens the CCTV connection for full situational awareness

All available cameras are monitored for signs of suspicious behaviour or loitering near the site

The phone line remains open as the staff member arrives, enters the building, and disarms the intruder alarm

Once the individual confirms they feel safe, the call ends and the alarm status is logged

Throughout the process, our trained monitoring staff stay in contact and remain ready to escalate if anything appears out of the ordinary.

Safety, reassurance, and operational continuity

Video Escort is suitable for any business where staff may be at risk when arriving early, leaving late, or entering a site alone. It helps:

Improve lone worker safety and morale

Deter criminal behaviour through visible monitoring

Maintain secure perimeters and prevent unauthorised access

Support compliance with duty-of-care obligations

This service is not just about monitoring cameras. It is about protecting people, maintaining trust, and ensuring business continuity from the moment a keyholder steps onto the premises.

Speak to us today to find out how Video Escort can support your clients and their teams.

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Video Escort

Supporting employee safety at vulnerable times

How Video Escort works

Safety, reassurance, and operational continuity

Speak to us today to find out how Video Escort can support your clients and their teams.

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