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Services » Response Services » RSPNDR Rapid Response

INSTANT RESPONSE FROM CERTIFIED SECURITY PROFESSIONALS

RSPNDR

Instant response from certified security professionals 

 

SMC has partnered with RSPNDR, an innovative app-based solution that connects monitored alarm systems to a nationwide network of certified security providers. The platform offers a fast, reliable response to alarm activations—without the need for long-term contracts or complex integrations. 

When an alarm is triggered, RSPNDR identifies the closest available professional security officer and dispatches them to site. Every responder is licensed and vetted, and all partner security companies are accredited by industry regulators. 

It is a fast, affordable way to offer your customers real protection, without the cost and logistics of managing on-site response teams. 

What your customers get with RSPNDR 

 

From just £2 per month, your customers can benefit from: 

  • Instant alerts to their phone the moment an alarm is activated 
  • Rapid response to their site by a certified security officer 
  • Live progress updates with detailed reports and supporting photos 
  • On-site assistance in the event of a break-in or emergency 
  • Two free callouts per year included in the monthly subscription 
  • No charge if the guard arrives more than 30 minutes after dispatch 

RSPNDR is ideal for small and medium businesses that need reassurance without the overheads of traditional guard services. 

Offer smarter security with less effort 

RSPNDR is fully compatible with SMC-monitored alarm systems and requires no major setup. It is a ready-made value add for installers who want to offer more, grow their customer base, and reduce the cost of response management. 

 

Contact us to arrange a demo: See how RSPNDR works in real time and learn how easily you can offer this powerful response service to your customers.

 

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