GET IN TOUCH

Contact us

Our dedicated team is on hand around the clock – whether you’re an existing customer looking for answers to commonly asked questions, or a new customer keen to find out more about our range of security monitoring solutions.

FIRE TESTING

 

https://smc-ontest.co.uk

 

SALES HUB


Mon-Fri 08:30 – 17:00

New business, contracts, pricing, CCTV quotations, tender support, and general sales enquiries

0844 879 1702 (opt 1)

[email protected] 

 

TOUCH HELP DESK


Mon-Fri 08:30 – 17:00

0844 879 1704 (opt 5)
[email protected]

Register for access and system testing: smc-touch.co.uk/registration

ADMINISTRATION


Mon-Fri 08:30 – 17:00

0844 879 1704
Commissioning (opt 1)
Data (opt 2)
Orders (opt 3)
Reports (opt 4)
TOUCH (opt 5)
General (opt 6)

Orders: [email protected]

URN Updates: [email protected]

Data & General Admin: [email protected]

Cancellations: [email protected]

Schedules/Open Close Updates: [email protected]

 

SMC OPERATIONS


Alarm Receiving Centre 24/7

0844 879 1703 (opt 2)

Engineer Rotas / OOH Service: [email protected]

 

SMC VISION

 

Alarm Receiving Centre 24/7

Call: 0844 879 1703 (opt 1)

Vision Administration: [email protected]

Vision Cancellations: [email protected]

 

ACCOUNTS

 

Billing: [email protected]

Collections: 0800 028 3082   [email protected]