including recording status, camera orientation and reporting any anomalies immediately to enable rapid corrective action.
System health checks
Regular health checks to confirm the operation readiness of your CCTV security system.
Remote Service has been developed by SMC Vision to determine the health and operating condition of the technology used in any CCTV system, monitored or otherwise, without the need of an onsite engineer.
Any CCTV system with ethernet capabilities can be supported and monitored on a daily or weekly bases*.
Core service features:
Core network status checks
Disk status checks
Performance status checks
Maintenance tests
Hosting the checking of your CCTV installations, aids maintenance and repair planning, allowing you to deploy the most appropriate level of service with minimal impact to your business resources.
Typical applications:
All CCTV applications – should be tested regularly to maintain the operational effectiveness
Supported technologies**
Automated – Daily service checks
Dedicated Micros
Netvu Connected products (all) i.e. DS2, SD, DVIP, Vista Navigator
Manual weekly service checks
Technology on application
* Service dependent on the level of available integration and features of DVR/NVR.
** Other technologies are available, based on volume and customer requirements. For more details on how we can support you please contact a member of our sales team.