Calipsa

Smarter video analysis that reduces false alarms

False alarms can disrupt business operations, create unnecessary callouts, and erode trust in CCTV systems. Calipsa provides an intelligent layer of video analytics that helps distinguish real threats from harmless activity, such as animals, moving trees, or passing headlights.

By reviewing CCTV footage before escalation, Calipsa minimises false-positive alerts and allows only genuine incidents to reach our monitoring team. This not only improves efficiency but also gives your customers more confidence in their security system.

Partner with SMC with Calipsa

How Calipsa supports smarter monitoring

Calipsa is fully integrated into SMC’s Alarm Receiving Centre, where it supports live monitoring and automated decision-making. The system:

Analyses incoming video feeds to identify the cause of activations

Filters out triggers that do not pose a real threat

Supports visual verification before an escalation is made

Helps reduce the number of unnecessary callouts and service requests

Ensures a consistent, intelligent response to every CCTV activation

By combining AI analysis with human oversight, Calipsa delivers a powerful and dependable solution that improves the accuracy of CCTV monitoring across all types of sites.

A better customer experience, with fewer disruptions

With Calipsa in place, your customers benefit from fewer interruptions and a more reliable security system. They avoid the wasted time and cost associated with false alarms while gaining reassurance that genuine incidents will always be identified and acted upon.

Find out how Calipsa can support your CCTV installations

Submit a short enquiry form and one of our team will be in touch to discuss how video analytics can reduce false alarms and improve service for your customers.

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